Terms 2017-08-17T13:05:28+00:00

Terms

PRIVACY POLICY

We ensure that any personal information that you provide during the registration and checkout process is kept confidential and is solely used for the purpose of processing your order. We do not disclose information entered on our site to any external organisations or third parties. We use a variety of physical and electronic security measures to keep personal information secure from misuse, loss or unauthorised access, modifications or disclosure, including restricting physical access to its offices, firewalls and secure databases. Your email address will only be used to receive information about new products and special offers when you subscribe.

PURCHASES & PAYMENT

Customers must provide us with complete and accurate details when making purchases. We not liable if we are given an incorrect delivery address at the time of purchase or returned goods. Any additional expenses in correcting the order are the responsibility of the customer. All of our prices are in AUD; we are not responsible for varying currency conversion rates charged by customers’ banks. Customers will receive an invoice confirming the order once we receive payment through Credit Card. We take a firm stance against credit card fraud. If your transaction is flagged in our system as suspected fraud, we will check your order by phoning you on the given number or email to ensure that the purchase has been made by the credit card holder. Any misuse of credit card details will be reported to the Australian Federal Police and banking authorities.

ORDER PROCESSING

Orders are processed on business days only (Monday through Friday) and exclude public holidays in New South Wales, Australia.

CANCELLATION

Orders may be cancelled at any time due to an inability to authorise a payment, insufficient stock, suspicion of fraudulent intent or any other reason deemed appropriate. In addition, we do reserve the right to decline or cancel any such orders.

CONTACT DETAILS

You can contact us online or mail any enquires to: Level 2, 429 New South Head Road, Double Bay, NSW, Australia, 2028.

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